Frequently Asked Questions
What primary services do you offer?
We offer pet sitting drop in visits for both short and long term vacationers. We also offer dog walking, puppy play/potty packages, pet taxi services, and security check ins.
How do I book a service?
Booking a service is easy! You can call or text 850-586-3193. Email: kellyskritterssitter@gmail.com. Or fill out the Contact Form, on the website, letting us know what service you are looking to book and the days you need the service. We will get back to you as quickly as possible.
Is the Meet & Greet required?
Yes, we do require a meet & greet, so we can meet your pet family and they can meet us. This is much less stressful to your pets than if we were to just walk into your home on the first day of service. At the meet and greet, we will have you fill out the information form and the contract for services, take payment up front, and pick up a copy of the key. This service is always complimentary!
What forms of payment are accepted and do we pay up front or after service is completed?
We accept Cash, Paypal, Cash App, Venmo, and Zelle. Payment is due before the service begins. It is fully refundable if cancelled within 48 hours of the start time of the service. After that, we do take a $25 fee off the top.
Will you keep the same schedule as I do for my pets?
We will attempt to always keep your pets on the same schedule you do, but we only guarantee a 2 hour window, unless your pet is on time sensitive medication. Pets that are on time sensitive medication are given priority and a set schedule.
Are you certified in Pet First Aid/CPR?
Yes. We are certified in both Pet First Aid and Pet CPR, so you can rest assured that we can handle any pet emergency!
Are you licensed and insured?
Yes. We are licensed in the state of Florida and insured through the Business Insurers of the Carolinas.